Refund policy

Digital downloads and refunds

Please read the product description and preview images before purchasing. Our downloadable products are digital files; no physical item will be shipped.

We do not offer refunds for change of mind, including where you decide you no longer want or need the product.

If you have trouble accessing your download, receive an incorrect or faulty file, or believe the product does not match its description, please contact us through our Contact page with your order number and details of the issue.

We will assess the problem and provide the remedy required by applicable consumer law, which may include correcting the file, supplying a replacement or providing a refund.

Nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law or other applicable consumer protection laws.